Terms of Service

1. Eligibility & Account

You must be 13 or older to play. By creating an account, you confirm you meet this minimum age. One person, one account; account-sharing is at your own risk and lost items are not refunded.

2. Conduct

By using Juniper, you agree to follow our Server Rules. We reserve the right to suspend or terminate accounts at our discretion when those rules are broken.

3. Virtual Items & Currency

All in-game items, gold, ranks, cosmetics, and account progress are licensed to you for use within Juniper, not sold. They have no monetary value outside the server. Selling or buying these items for real currency outside of our official store is forbidden and is grounds for permanent ban.

4. Refund Policy

All purchases are for digital, in-game items and services delivered to your Juniper account.

1. 14-day window. You can request a refund within 14 days of purchase if the purchase is unused.

2. What counts as used. A purchase is used once it has been claimed in-game, redeemed, opened, traded, dropped, consumed or transferred to another account, or, for ranks and perks, once the rank or perk has been applied to your account. Bonds count as used once claimed in-game.

3. How to request. Open a Billing ticket on the Support page with your order number and PayPal or Stripe transaction ID. Refunds are issued to the original payment method only.

4. What happens on refund. The purchased items, ranks, perks and any rank progress from that purchase are removed from your account. If they can't be removed because they have been used, the refund is declined.

5. Not refundable. Purchases on accounts banned or muted for breaking the rules; items lost through gameplay (death, trades, scams, drops or account sharing); changes made to items or content for game balance; and purchases older than 14 days.

6. Chargebacks and disputes. Opening a chargeback or payment dispute without first contacting support results in suspension of every account linked to the purchase until it is resolved. Fraudulent purchases are permanently banned.

7. Abuse. We may decline refunds for repeated or abusive refund requests.

8. Your rights. Nothing in this policy limits any rights you have under the consumer laws that apply where you live.

5. No Affiliation with Jagex

Juniper is an independent project and is not affiliated with, endorsed by, or sponsored by Jagex Limited or any of its subsidiaries. RuneScape and OldSchool RuneScape are trademarks of Jagex. We make no claim to those trademarks.

6. Intellectual Property

The Juniper brand, logo, custom content, server software, and website are the property of the Juniper team. User-generated content (screenshots, forum posts, Discord messages) remains owned by the user but is licensed to us non-exclusively for use within our platforms.

7. Service Availability

The server is provided as-is. We aim for high uptime but do not guarantee uninterrupted access. Scheduled maintenance is announced in news and Discord.

8. Termination

We may suspend or terminate accounts for violations of these Terms or the Rules. You may delete your account at any time via Dashboard → Security → Delete Account.

9. Limitation of Liability

To the maximum extent permitted by law, Juniper is not liable for indirect, incidental, or consequential damages arising from use of the service, including loss of in-game items, progression, or virtual currency.

10. Changes to These Terms

We may update these Terms periodically. Material changes are announced in news. Continued use of the service after changes take effect constitutes acceptance of the new Terms.

11. Contact

Legal inquiries: legal@juniper-rs.com